WhatsApp-first subscription management

Reduce subscription churn from WhatsApp

Let your subscribers skip, delay, swap, or manage their subscriptions directly inside WhatsApp. No portal logins. No support tickets. Just buttons.

Join the waitlist — limited early access spots available.

The subscription churn problem

Most subscription cancellations aren't about the product. They're about friction.

Surprise charges

Customers miss reminder emails, get charged unexpectedly, and cancel reactively.

Portal friction

Logging into a subscription portal to skip one order is too much effort. So they cancel instead.

Support overload

Your team handles the same "skip my order" and "cancel my subscription" tickets every day.

How it works

Three steps to subscription retention on autopilot.

01

Connect your Shopify store

Install Swynch from your Shopify admin. We connect to Recharge automatically.

02

Configure your flows

Choose which actions to enable, set reminder timing, and customise message copy.

03

Customers self-serve via WhatsApp

Subscribers manage their subscriptions with buttons and lists — no portal, no friction.

Everything you need to fight churn

A complete self-serve subscription control layer, powered by WhatsApp.

Skip & Delay

Customers skip or delay their next order with a single tap — no portal login needed.

Swap Products

Let subscribers swap to a different product from your curated list, right in WhatsApp.

Retention-First Cancel

Before cancelling, offer alternatives: pause, reduce frequency, or swap. Capture the reason.

Failed Payment Recovery

Automatically notify customers when a charge fails and send a secure payment update link.

Helpdesk Inbox

Unhandled messages surface in your dashboard. Reply or escalate to your support team.

Full Audit Trail

Every action is logged: who, what, when, before state, after state. Append-only, tamper-proof.

Analytics & Metrics

Track engagement rates, actions completed, revenue saved, and usage per subscriber.

Smart Reminders

Configurable reminders before each charge. Customers act before surprise charges happen.

Custom Automations

Build keyword-triggered WhatsApp flows with real subscription actions — skip, delay, cancel, or fire webhooks.

Built for the Shopify ecosystem

Deep integrations with the tools you already use.

S

Shopify

OAuth install, customer identity mapping, order context, GDPR webhooks. Installs as a private Shopify app.

R

Recharge

Full subscription mutations: skip, delay, swap, cancel, pause, change frequency. Webhook-driven, HMAC-verified.

Skio and Loop integrations coming soon.

Your command centre

A clean, powerful dashboard to manage everything.

Dashboard preview coming soon

Simple, transparent pricing

Start with a 14-day free trial. Scale as you grow.

Lite

£49/month
Up to 500 subscribers
1,000 actions included
All system flows
14-day free trial
Join waitlist

Starter

£199/month
Up to 2,000 subscribers
5,000 actions included
2 custom automations
14-day free trial
Join waitlist
Most popular

Growth

£499/month
Up to 10,000 subscribers
25,000 actions included
5 custom automations
14-day free trial
Join waitlist

Scale

£999/month
Up to 50,000 subscribers
100,000 actions included
5 custom automations
14-day free trial
Join waitlist

Overage: £0.02 per message above included allowance. No hidden fees.

Frequently asked questions

Ready to reduce churn?

Join the waitlist for early access. Limited spots for launch partners.

Or talk to us directly